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Mother Modern Plumbing
Warranties & Guarantees
Learn more about the coverage provided by Mother's warranty plans for our products and services.
Meet The Mother of All Plumbing Warranties.
Most warranties sound great- until you try to use them. At Mother, we have a simple policy: no 'gotchas' and no fine print. We explain our plumbing warranty coverage in plain English. That way, you can easily understand what is and isn't covered.
We’re proud to offer the most competitive, comprehensive warranties and guarantees on plumbing service in the DFW Metroplex.
Our Warranty Coverage by Service
Plumbing Repair Warranty
(72 Months)
Covers the entire repair, including parts and labor, to correct any defect in materials or workmanship for 72 months.
What's not covered?
- Damage due to misuse, neglect or /improper maintenance
- Acts of nature such as flooding, lightning, or earthquakes
- Unauthorized repairs and modifications by third parties
Michele L.
"After the install, he noticed something minor that I certainly would never have noticed, but he did, and made an extra trip to take care of it. He definitely earned my trust."
Water Heater Warranty
(72 to 144 Months)
Covers the entire heater for repairs, including parts and repair or installation labor, to correct any defect in materials or workmanship for 72 to 144 months from the date of installation depending on model.
We handle all manufacturer warranty registration paperwork for you on day one, ensuring your parts are fully protected.
What's not covered?
- Damage due to misuse, neglect or improper maintenance
- Acts of nature such as flooding, lightning, or earthquakes
- Unauthorized repairs and modifications by third parties
Garon Leung
"... they rerouted my hot water piping due to a slab leak and replaced my 13-year-old hot water heater with a new one with a 12-year warranty..."
Drain Cleaning Guarantee
(120 Days)
We offer an industry-leading 120-day limited warranty on our drain cleaning services. If the same drain experiences a blockage within 120 days of the original service, we will return and clear the drain at no additional cost.
What's not covered?
- Other drains in the home that were not serviced
- Clogs caused by foreign objects, improper use, structural issues with your plumbing system, tree roots, grease buildup, or other causes outside of our control
- Unauthorized repairs and modifications by third parties
Heather Sitarzewski
"We've been dealing with a stubborn clog for months...Knowing the repair is backed by a four-month warranty gives us extra peace of mind."
Whole Home Repipe Warranty
(20 Years)
Covers the entire pipe replacement for repairs, including parts and labor, to correct any defect in materials or workmanship for 240-months from the date of installation.
This warranty is transferable to the next homeowner if you sell your home.
What's not covered?
- Fixtures, appliances, or components not replaced by Mother
- Any clogs, backups, or blockages within the pipes unless caused by a defect in the original installation
- Damage due to misuse, neglect or improper maintenance
- Unauthorized repairs and modifications by third parties
fred hightower
Jessie with Mother Modern came out this morning and checked the issue... he supplied an estimate to pull new pex pipe at a reasonable cost with a 20 year warranty... new ball valves were installed on the new line at the meter outlet to house and at the front of house cutoff... thank you for that clean up procedure.
How to Claim Your Warranty in 3 Steps
1. Call our 24/7 plumbing service line. Tell dispatch you're an existing customer so we can prioritize your ticket.
2. We dispatch a licensed plumbing tech to diagnose your issue.
3. If it’s our work and it falls under your warranty, we fix it free of charge.